Stevens International Forwarders is proud to announce that it has earned ISO 9001:2015 Certification. The scope of the certification will cover the following areas of operation: “Commercial and GSA Traffic; Intrastate, interstate, and international transportation of household goods, office equipment and other articles, the nature of which requires the specialized transportation services usually employed in the relocation of household goods.”
“In an industry where standards vary from one country to the next, ISO Certification is crucial for us,” said Lisa Beranich, Managing Director of Stevens International. “Being ISO certified puts our customer’s mind at ease in knowing that we adhere to the highest of standards for operation.”
In order to attain certification from ISO, a rigorous audit is required. Areas of the audit include internal processes for operations, claims, and billing to name a few. Stevens International reviews these processes on a regular basis throughout the year to ensure that they are compliant with ISO standards.