Charlie Austin was recently named by Stevens Worldwide Van Lines as the Professional Van Operator of the Year for 2014. Each year, Stevens Worldwide Van Lines awards a Professional Van Operator for their exemplary work and customer service.
As one of over 350 qualified Professional Van Operators in service to Stevens Worldwide Van Lines, to receive the award is quite an achievement. Professional Van Operator of the Year is awarded based on an evaluation of criteria such as highest total line haul for the year, highest overall driver rating, lowest percentage of customer claims and highest customer satisfaction scores.
In 2014, Charlie served 85 customers while traveling 65,579 miles while receiving perfect scores in all of the evaluation categories. When asked about driving for Stevens, Charlie said, “We have a lot of drivers out here that I meet and I know and I talk with daily. A lot of our dispatchers will tell you that they call me for labor, they call me for advice, and that just makes my heart grow that much bigger; to have your fellow drivers call you. Just to know that guys look up to you, just to be able to ask you those questions and do things. That is truly an honor, and I love working with Stevens.”
Established in 1905, Stevens Worldwide Van Lines is a full-service moving and storage company based in Saginaw, Michigan that specializes in local, out-of-state, corporate and international moves. Stevens has contacts with more than 900 agents around the world, enabling the Stevens team to provide each customer with a wealth of valuable knowledge and resources that will make any move smooth and stress-free.