Senior Move Management continues to emerge as an essential service for older adults and their families as they downsize and transition to new environments. To further expand and enhance the services they offer, attendees of the National Association of Senior Move Manager’s (NASMM) 2012 Annual Conference discovered innovative solutions to meet the needs of their clients, while growing their companies in a challenging business environment. More than 375 Senior Move Managers from the United States and Canada attended the annual event held this year January 12-15 in Austin, TX.
Stevens Worldwide Van Lines participated in the 2012 NASMM Conference. “The conference offered a unique opportunity to learn from so many knowledgeable presenters, as well as the chance to network with many talented and committed Senior Move Managers,” said Ed Melton, V.P. Relocation and Marketing. “It is inspiring to connect with so many professionals from this growing industry, who share my passion for helping older adults through later lifestyle transitions as they downsize and move to new residences.”
NASMM’s 2012 Annual Conference featured 27 educational sessions during three days. Attendees enjoyed the opportunity to attend educational sessions on topics ranging from best practices in client services and older adult service issues to marketing, Senior Move Management operational issues, and technology – all facilitated by industry experts and nationally-acclaimed speakers including: John Jantsch, author of Duct Tape Marketing; Dementia Expert, Teepa Snow; and Family Relations Specialist and author of They’re Your Parents, Too, Francine Russo.
“The chance to learn in this environment and have dedicated face-to-face time with Senior Move Managers in all stages of business development makes this conference the ultimate brainstorming and professional event for Senior Move Managers,” said NASMM’s Executive Director, Mary Kay Buysse. “Effective Senior Move Managers are always able to learn from other members’ experiences and apply that knowledge toward practical solutions in their own business.”
Stevens Worldwide Van Lines provides all types of moving and storage services, including local, long distance and international moving for residential and business relocations. Stevens puts special emphasis on customer satisfaction and strives to meet the specific needs of all of its customers. Moving seniors with care and respect is a priority at Stevens.
The National Association of Senior Move Managers (NASMM) is a not-for-profit, professional association of organizations dedicated to assisting older adults and families with the physical and emotional demands of downsizing, relocating, or modifying their homes. As the only professional association in North America devoted to helping the rapidly increasing 55+ population with middle and later lifestyle transition issues, NASMM members are committed to maximizing the dignity and autonomy of all older adults. With nearly 700 members in the US, Canada, UK and the Netherlands, NASMM is internationally recognized for its innovative programs, leadership and expertise on issues related to senior move management, transition and relocation issues affecting older adults. For more information on NASMM, please visit www.nasmm.org.